1. Discovery and Brainstorming

I worked closely with directors and climate subject matter experts to understand key user needs, workflow bottlenecks, pain points in spreadsheet reporting and required compliance outputs.

From this, we defined a clearer end-to-end user journey and prioritised opportunities for simplification and guidance. The key insight was that their framework was robust, but cognitively overwhelming.

2. Translating Framework into Interaction

I created a wireframe prototype that:

• Structured the assessment into step based flows

• Reduced cognitive overload through progressive disclosure

• Embedded contextual guidance inline

• Clarified transitions between tool sections

• Designed clear system feedback and scoring outputs

Daily internal reviews with partners, tech leads and SMEs ensured alignment between scientific accuracy and usability. Twice weekly presentations enabled rapid iteration and refinement.

3. Usability Testing and Refinement

I conducted six moderated usability sessions across three days with seven participants.

Key findings included the need for stronger guidance cues, clearer navigation hierarchy, increased visibility of interactive elements and smoother linkages between tool sections.

I compiled a UX verification report detailing insights and prioritised refinements, which informed the final iteration.

4. High Fidelity Design and Accessibility

Following validation, I worked with another designer to translate the wireframes into a modern, high-fidelity web experience.

The final design seamlessly integrated the client’s existing brand guidelines and elevated visual clarity and hierarchy whilst adhering to AAA accessibility standards. It supports keyboard navigation and screen readers and has reusable patterns for future scalability.